Daycare & Boarding Rules
Supervision
Our facility offers supervised, free-roam dog boarding, with dogs typically grouped according to their size, age, and temperament to promote a safe, comfortable, and positive environment for all.
We maintain a zero-tolerance policy for aggressive behavior toward staff.Any dog displaying aggression toward our team will be addressed promptly to ensure the safety and well-being of our staff and all dogs in our care.
Which dogs are grouped together?
Our facility spans 9 acres and features 11 individually fenced, secure yards, allowing us the flexibility to create thoughtfully structured groups that best suit each dog’s needs.
Every day is different, and our grouping decisions are made dynamically based on the dogs present, their individual temperaments, and the overall group dynamics. We draw on our experience and expertise to carefully evaluate each dog and determine the most appropriate environment and social group for them.
Safety is always our top priority and the foundation of every grouping decision. We consider a variety of factors, including size, age, temperament, energy level, play style, and social compatibility, to ensure we create the safest and most suitable groups possible.
Having such an expansive facility with multiple secure yards gives us the flexibility to adapt throughout the day as needed. Rather than taking a one-size-fits-all approach, we make individualized decisions based on what we believe is best for each dog, allowing us to provide a safe, structured, and positive environment for everyone in our care.
What if my dog is aggressive?
Any fighting is absolutely not tolerated and dogs determined to be aggressive will be removed from group play immediately and be kept in their own private area. If your dog has serious behavior issues such as being aggressive with any other dogs, upsetting to other dogs in their group, or for any other reason needs their own private area, owner shall be notified and the following stay you will be charged at a rate of $100 per night to board and $65 for daycare.
Staff Safety and Bite Incidents
In the event that your dog bites a staff member during their stay, you will be notified immediately, and we will communicate with you to determine the safest and most appropriate course of action moving forward.
The safety and well-being of our staff, the dogs in our care, and everyone on our property are our highest priorities. We maintain a zero-tolerance policy regarding bites to staff members. Should an incident occur, we will make every reasonable effort to ensure the dog is handled safely while coordinating an appropriate plan for their care and next steps.
In these circumstances, we will require you to arrange pickup of your dog as soon as possible.Prompt removal from our facility is necessary to minimize further risk and ensure the safety of everyone involved.
We take every precaution to prevent these situations and are committed to providing a safe and secure environment for all dogs in our care. We appreciate your understanding and cooperation should an incident of this nature occur.